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Return Policy

RETURN POLICY

Last updated February 20, 2023


Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for store credit only. Please see below for more information on our return policy.

RETURNS

All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

To return an item, please email customer service at support@wepayegift.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging and Any Digital Product link that has not been accessed will be revoked, then mail your return to the following address:

__________
Attn: Returns
RMA #
__________
__________, __________

Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least seven (7) days from the receipt of your item to process your return. We will notify you by email when your return has been processed.

EXCEPTIONS

The following items cannot be returned:
     ●     Any Digital Product where the product link has been accessed.
     ●     Any products that have been used in full or partially.
     ●     Some Products are not eligible for returns for any reason. Please contact Customer Service for any questions regarding a products return eligibility.

For defective or damaged products, please contact us at the contact details below to arrange a refund or exchange.

Please Note
     ●     Once a Digital Product Link has been accessed the product is no longer eligible for return.
     ●     Any products that have been used in full or partially is no longer eligible for return.
     ●     Some Products are not eligible for returns for any reason. Please contact Customer Service for any questions regarding a products return eligibility.

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

(919) 589-3223
support@wepayegift.com